Terms and Conditions Ski and Activities

Business hotel
With plenty of space and capacity to accommodate a large number of guests, the Hotel Mercury Belle Plagne is a ‘must’ for all your business requirements.


Terms and Conditions Ski and Activities

Purchases of services (ski hire, lessons, accommodation) on the website ELPRO happens in two stages. Upon receipt of your request for availability, if the product is available on the dates requested we will send you a confirmation of availability together with a payment request (corresponding to 100% of the total), which you can pay  either via internet secure link or by telephone by contacting 04 79 09 11 62.

Upon receipt of your payment you will receive a voucher confirming the amount paid, the service purchased, and the date and time if relevant.

Purchase of any activity via the www.elpro.fr booking system is subject to terms and conditions of internet sales. This means that once the purchase completed you benefit from a 7 day retraction period, starting the day after the transaction.


After 7 days:
If it is impossible for the client to attend the lesson for whatever reason or for circumstances beyond our control (closure of ski lifts, weather conditions ...) no claim will be accepted and no refund made.